Support

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Frequently Asked Questions

How do I set my daily water goal?

Go to Settings → Daily Goal. You can either use the automatic calculation based on your weight (30ml per kg), or set a custom goal manually.

How do I restore my purchase on a new device?

Open the App → Settings → tap "Upgrade to Premium" → tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used for the original purchase.

Why aren't my reminders working?

Make sure notifications are enabled for the App in your device Settings → Notifications. Also check that reminders are enabled within the App under Settings → Reminders.

How do I sync with Apple Health?

Go to Settings → Health → Connect Apple Health. You'll be prompted to grant permissions. Once connected, your water intake will automatically sync.

Is my data backed up?

Your data is stored locally on your device. It will be included in your iCloud or iTunes backup if you have device backups enabled. Premium users can also sync via iCloud.

How do I delete my data?

Go to Settings → Data → Reset All Data. This will permanently delete all your entries and reset settings to defaults. This action cannot be undone.

Can I track drinks other than water?

Yes! Premium users can track multiple drink types including coffee, tea, juice, and more. Each drink type has an appropriate hydration factor applied.

How is my recommended goal calculated?

We use the formula: Weight (kg) × 30ml. For example, if you weigh 70kg, your recommended daily intake is 2,100ml. This is a general guideline - your actual needs may vary.